OkCupid includes large amount of users. Around 150,000 of these are online at any offered minute. To ensure means plenty of great conversations and connections, and good amount of concerns for the client Experience group, too.
Not merely do users have questions regarding such things as delivering messages and reporting users (it’s maybe maybe maybe not an amazing globe), they likewise have questions about exactly just exactly how our customer care works. To obtain a better grasp on the subject, we chatted russian brides dating website with this Director of Customer Enjoy and a residential district Moderator from the client Experience group about the process that is handling of such as reporting, banning, harassment and help.
Name: DCE (Director of Client Experience)
just how long you’ve worked at OkCupid? 6 Ѕ years
the length of time perhaps you have worked at OkCupid? three years